Traak 'collections' are our unique styles & sizes. Check out our headwear sizing page Traak Collections to find the collection that's made for you

If it comes loose, simply feed it back through the gap using your finger — easy and out of the way in seconds.

We recommend machine washing your gear on a cold cycle. Hang to dry and avoid ironing to maintain the integrity of the materials

We process and dispatch orders within 2 business days. Once shipped, you'll receive a tracking link via email.

All orders are shipped from NSW, Australia

Please see at checkout for estimated shipping times

If your order hasn’t arrived within the expected timeframe, contact us at info@traakrunning.com.au. We’ll follow up with the carrier and assist you directly. Lost parcel claims typically require up to 14 days to resolve.

Yes we ship internationally.

Please see at checkout for estimated shipping costs and times.

Yes — we offer free returns within 30 days of delivery. Items must be in new condition, with tags attached, and suitable for resale.

To initiate a return, please login to your customer account through the following link. Enter your email address and you will receive a one-time code to login. Once logged in please navigate to your order and click the 'Request return' button. 
Or simply email us at info@traakrunning.com.au and we can help you through the process

Yes. Once your return is received and approved, we’ll process the exchange. Please note:
– We can’t reserve stock ahead of time
– Any price difference must be paid before the new item ships

We're sorry to hear that. Please email us at info@traakrunning.com.au with photos and your order number for an exchange or refund.

Yes we offer custom headwear and apparel with low minimums. Perfect for clubs, crews, or events. Check out our page Traak Customs for more details!