At Traakrunning, we understand the importance of timely and reliable shipping. That's why we have implemented a comprehensive shipping policy to ensure that your order arrives promptly and in perfect condition.

Shipping Options

We ship all orders via Australia Post, with the following delivery options:

• Standard Shipping within Australia: Estimated delivery within 5 to 7 business days after dispatch.

• Express Shipping within Australia: Estimated delivery within 2 to 3 business days after dispatch, available for an additional fee.

• International Shipping: Delivery times vary depending on your destination and the shipping service selected. Please refer to Australia Post’s International Delivery Times and Destination Guide for current estimates.

Delivery times are estimates only. International delivery estimates exclude time spent in customs and may be affected by service disruptions.

Order Processing Time:

Ships within 24 hours.

Tracking Your Order:

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

Shipping Restrictions:

While we strive to offer shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. If we are unable to ship to your location, we will notify you promptly and provide a full refund.

Lost or Damaged Shipments:

In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.

For any further questions or inquiries regarding our shipping policy, please don't hesitate to contact us. We are here to assist you and provide the best possible shopping experience.